Audio & Video Service Stop
288 Washington Street
Weymouth, MASS 02188
800-838-3394
info@videoservicestop.com

Testimonials
Audio & Video Service Stop

Hi Gary,

I received my Chevrolet Suburban radio/cd player back from you today. I am happy to say it works well (maybe better than new). Everything was as advertised and I truly appreciate it. Below is a small testimonial for anyone who may care to read it.

I found the Audio/Visual Company on the net, and sent them an email to see if they truly thought they could repair my Chevrolet Am/FM/Stereo/6 Disk CD player. It had stopped accepting or rejecting CD's and I couldn't find anyone willing to help. When I went to my Chevrolet dealer, they took my Suburban into their shop and one hour and $85.00 later, I was told (yep, it broken, you will need to purchase a new one and we will have to install it). The cost of a new radio/CD player from Chevrolet was horrendous (close to $1000.00). GM and or the dealers didn't seem to care and it galls me to no end. After several hours or calling various repair shops in Oregon and Arizona, I decided to investigate the Internet and see if anyone else had similar problems. There were many people talking about the same issue (GM and Delphi should be ashamed) it is no wonder Delphi is in chapter 11 bankruptcy.

I finally found the Audio/Visual Service shop web site, and decide to ask for some advice. In reality I didn't think I would hear back, but; I was called within one hour of sending my email (I included my phone number) on a Sunday. Talk about service!! I was told the price of the repair before ever sending the device and again I was skeptical. I expected to receive a note telling me that is was totally shot, and the only option available was to purchase something from them. BUT, that didn't happen. I received a phone call and email telling me that the device was under repair and when they expected it to ship.

Today (two weeks later) I received my radio/CD player via UPS (as advertised), installed it in my car and it works. The price was the same (as advertised), the service was excellent, and the people were courteous and thoughtful.

I fully recommend the Audio/Visual Service Shop to any and all who have a problem. I will make sure I tell my friends about them, and I hope they have a successful business for years to come.

Bill R.
AZ.

Hi Gary,

I received the radio back and installed it and it is just like new again as you said it would be. Just a note of thanks for the quick service and the quality of service too. I will recommend you to all the Explorer people I run across. They are used in K9, search and rescue in the San Bernandino mountains where the fires of October of last year swept through here.

Thanks Again,
Tom T.
San Bernandino, CA.

I just wanted to drop you a line and say that my radio was just dropped behind my door. I popped it into the dash and saw a display for the first time in a year.

Your service was outstanding. The turnaround time had to be less than four days from door to door. I would not hesitate to recommend your operation to any of my friends.

Thanks again...
Richard S.
Epping, NH

Dear Gary,

Hello: Sorry I didn't respond earlier, due to the holiday, I didn't received the radio until today at 4:00 pm. I've install the radio and everything is working find. It took me over 1yr before I decided to do this repair, I must say that I've chosen the right company to complete this repair. I've written down all your info in case I need any electronic repair in the future, you would be the first I would consider. I will also recommend you to anyone who needs any repairs. Your courtesy call and friendliness is second to none. Again, thank you very much.

Simon K.
Staten Island, N.Y.
P.S. Home of the World Champions of loosing YANKEES!!!

Gary,

Thank You! Just wanted to drop a line from Austin, TX to say thanks for the work you did on my LED radio display. It's working great. Luckily, I didn't have an accident the first day since I kept looking at the readout and kept changing stations just to watch the display change.

Thanks Again,
Val Y.

Gary,

No need to reply, I just want you to know that I really enjoyed you and your business acumen. Should you ever need a recommendation from Texas, I would certainly give you a thumbs up. No doubt that you are and will be very successful in business and life.

Molly A.
San Angelo, TX

Gary,

Got the radio today... Great work, looks like a new display.

Thank you guys for the rapid repair and turn-around. Somehow, the truck just didn't seem the same without Bill O'Reilly makin' his noise in the background...

Thanks again for the fine service. Yous guys wuz wurt ev'ry nickel, or two. I'll recommend your service on the Ford F150 sites.

Alf H.

Gary,

Got my radio back the other day and display works perfect. I just wanted to say that it was a pleasure dealing with with your company. You were responsive, professional and reasonable.

Thanks again,
Steve N.
Jackson, NJ.

Hey Gary,

I just wanted to write and say thanks for the excellent job repairing my Explorer radio. I gave it to my dad for Christmas as his was toast as well. He is extremely happy with it, and so thrilled to have a working unit again. Thanks for your courteous and quick service! I think that has to be a record for the fastest turn around ever for repair work on an electronic device.

Thanks again!
-Lucas

HI GARY!

THANKS ALOT FOR REPAIRING MY FORD RADIO. RECEIVED IT TODAY 5/25. EXCELLENT JOB, WORKING LIKE NEW! THANKS FOR GETTING BACK TO ME AND BEING SO PERSONABLE WITH YOUR CUSTOMERS. LOOKING FORWARD TO DO OTHER REPAIRS WITH YOUR BUSINESS. THANK YOU!

SINCERELY,
GREGORY K.

I got the radio back today and have reinstalled the it. Everything
works great!!! That radio has some cool features. Thanks for taking
care of this.

Eric W.
Indianapolis, Id.

Hi Gary,

Just a note to let you know how pleased I am with the repair that you made on our mountaineer radio. Thanks also for packing it better than I did before you returned it to me. Your group did a great job and I really appreciate it.

Thanks again,
Glenn R.
Rochester, Minnesota

Gary,

Thanks a million, received the radio the next morning, installed it and
works like a champ. I really appreciate the quick turn around.

Sincerely,
Oliver in North Pole, Alaska

Gary:

David received his repaired radio, has it installed and it seems to be working just great. Thanks so much for helping us out. Now we know which radio station we are listening to. We'll keep you on file in case anyone else has a problem. or if we have a problem again.

Norma and David B.
Ottawa, KS

Gary,

I just got the subject, (Radio), item back from your shop and it works great!! I don’t think it EVER looked as good as it does now.

Ronald A.
Tyler TX

Gary,

I received it on Wednesday and thanks so much. Now I don't have to guess what station I'm on or the time, I just have to look. Again thanks so much.

Carla M.
Morrison, OK.

I just got my car stereo back and installed. It's nice to be able to see again instead of guessing stations and CD tracks. Great job.

Thank you,
Mark C.
Monee, Illinois

Just to let you know that everything is working fine. The cassette has no problems and the display works. I was very pleased with your work.

Thanks,
Hugo
Berlin CT

FYI, Radio repair options for those Ford Radio displays. Check out this web site and maybe make the next radio repair customer happy. For example, I was not about to pay the quoted $400 for a radio display repair. We wanted to keep the factory radio so we would not lose the premium sound system. http://www.videoservicestop.com/

Best Regards,
Dan D. 972-555-5555
danXXXXXXXX.@verizon.net

Gary,

I received my radio back at my home today by UPS. It is now installed back in my Ford Explorer and it works fine. I am delighted not to have had to purchase a new one just so I could read the display. Your company did exactly as you advertised and I will refer you to my friends and my Ford dealer without reservation.

Thanks,
Ken

Gary,

I received my radio back and it works GREAT! Thanks for the fantastic service!!

Barry

Received radio today and installed it just a few minutes. It is working fine. Your expedience in repair and return is commendable. The one year guarantee is an extra added bonus.

Thanks!

Gary,

I just received the stereo unit from UPS today. I drove it over to my wife's office and installed it in her Mountaineer over lunch time. It works great! Thanks so much for dong such an excellent and speedy job.

Scott T.
Sacramento, CA

Gary,

I got the radio today, Installed it and promptly started to smile! It was very nice having music again, and knowing what I was listening too! Hope you have a great weekend!!!

All the best!
Dave

The radio arrived and was installed immediately, it works great! Thank you for making the christmas gift a success!

Thanks,
Kevin

The radio is working fine. Thanks for your good work.

Sincerely,
Rajul J.
New York